Return & Refund Policies

If, for any reason, you are unhappy with your purchase or it does not meet your expectations you can return it to us in its original condition and packaging within 7 days of the date you received it and we will issue a full refund guaranteeing there is no damage or modification of the item. Please see platform sales policies. Returns are not accepted on Wire Transfers or Direct Deposits. Returns are also not accepted on bullion items because of the frequent, daily change in spot prices.

– We reserve the right to request photos of the item in your possession.

– You must state the reason for the return.

– Returns must be sent via USPS Priority Mail Flat rate box for items valued under $10,000.00. For or over $10,000.00 please contact us and we will provide a FEDEX overnight label. Please tape and seal all corners and seams on the box. Please make sure it’s packaged well with lots of padding.

If we receive the item(s) damaged, in any way, we will not be able to refund the full amount of the purchase. If the item is irreparable we will not refund your purchase. Please be sure to securely package the item before returning it to us to guarantee the item is safe and secure during shipping. 

Insurance Policy: 

All items all insured and shipped for final sale value. International customers are responsible for their country’s import and tax ramifications on the shipment.